Privacy Policy

1. Introduction

Welcome to LimeGlow ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website limeglowglobal.com and use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, contact us, or use our services. This includes: name and email address when you sign up, messages you send via our contact forms or WhatsApp, preferences and search history on our platform, and device information and IP address for security purposes. We do not collect sensitive medical information directly — all medical consultations happen directly between you and the clinics.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, to communicate with you about our services and updates, to personalize your experience on our platform, to connect you with relevant clinics and content, to analyze usage patterns to improve our platform, and to comply with legal obligations. We do not sell your personal information to third parties.

4. Information Sharing

We may share your information with partner clinics when you initiate contact with them through our platform, service providers who assist us in operating our website and services, and legal authorities when required by law. We require all third parties to respect the security of your personal data and to treat it in accordance with applicable law.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Please refer to our Cookie Policy for detailed information about the cookies we use.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you, to correct inaccurate personal information, to request deletion of your personal information, to object to processing of your personal information, and to data portability. To exercise these rights, please contact us at hello@limeglowglobal.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at hello@limeglowglobal.com or via WhatsApp. We will respond to your inquiry within 30 days.

Questions about our Privacy Policy?